FAQ

FREQUENTLY ASKED QUESTIONS

IS THERE A LIMIT TO THE QUANTITY OF PRODUCTS I CAN PURCHASE ONLINE?

No, there are no limits to either quantity or cost.

DOES ADDING PRODUCTS TO MY CART COMMIT ME TO PURCHASING THEM?

You can decide to not complete your order, even if you have added products to your cart.

WHEN IS THE PURCHASE PROCEDURE CONCLUDED?

When you enter the data required for payment you will be redirected to the purchase confirmation page, containing the order number and date. Upon completion of the purchase, you will receive an e-mail containing the details of your order and confirmation that the order has been correctly received.

HOW CAN I KNOW IF THE JEWELLERY I PURCHASED IS AUTHENTIC?

All Bassi jewellery has the Bassi logo engraved in it and comes with a certificate of guarantee attesting its authenticity. For more information, you can contact our customer service.

HOW CAN I REPLACE OR RETURN THE ITEMS PURCHASED?

Read the procedures for returns; if you need further support contact our customer service.

HOW CAN I HAVE MY BASSI JEWELLERY ENGRAVED?

You can have your Bassi jewellery engraved with your preferred text by contacting customer service.

CAN ALL BASSI JEWELLERY BE PURCHASED ONLINE?

All the jewellery on our e-commerce site can be purchased online; if you have a special request please contact customer service.

WHOM SHOULD I CONTACT IF I HAVE ANY QUESTIONS?

If you need help, you can contact our customer service or write us via our online chat.

WHOM SHOULD I CONTACT IF I HAVE ANY QUESTIONS?

If you need help, you can contact our customer service or write us via our online chat.

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Bassi Italian Jewels

High class jewelry and Luxury Bijoux by Bassi Vicenza since 1960

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Grand opening discount! 15% on all our exclusive Jewelry

Offer is limited to first 100 customers while supplies last until 31.12.2021

No, thanks!